How to Use Interlibrary Loan

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Logging on to ILL Patron Portal:

  1. Select the Interlibrary loan link on the library homepage.
  2. Sign in with your myCIU username and password.
  3. Click on Create Request.
  4. There are 3 options: Article, Book and Other.

Requesting an Article:

  1. Use the Article tab if you need to request a full text article or chapter of a book.
  2. For an article fill out the Journal Title, Author, Date of publication, volume #, Page # (if you do not know the page numbers, put “?”), Title of article.
  3. Submit Request.
  4. Your request will now show on the portal homescreen.
  5. You will then receive an email that your request has been submitted. You can track its progress through your patron portal.
  6. Once your article is available for download, you will be able to access it directly through your patron portal.

Requesting a Book:

  1. Use the Book tab to request a book not currently owned by the library. (Books owned in Reference or in E-book are not able to be requested in print.)
  2. To request a book, submit the book title and author.
  3. Submit Request.
  4. You will receive an email telling you that your request has been received. You can track your requests progress through your patron portal.
  5. Once your book has arrived, you will receive an email informing you to pick up your book. That information will also be available on your patron portal.

Requesting Other (DVD, chapter of a book, etc):

Generally, your request should fall under either the article or book tab. If it does not, you can use the other tab.

  1. To use the Other tab, fill in Title, Author, Date of publication, type of item.
    • If it is a book chapter, please include chapter title and page numbers.
  2. Submit Request.
  3. You will receive an email telling you that your request has been received. You can track your requests progress through your patron portal.

Accessing an Article:

  1. To access your requested article, login and go to your patron portal homescreen.
  2. Click on the request.
  3. The article will then automatically download.

Canceling a Request:

If you would need to cancel a request you have made, you may do so from your patron portal by clicking the “cancel” button.

If the button does not appear, than your request cannot be canceled.